Who created the RightAnswer® Solution?
What is an xSP/ASP?
What makes us different?
What can I do with the RightAnswer® Solution?
Why should I choose the RightAnswer® Solution?

Who created the RightAnswer® solution?
The RightAnswer® solution was built by former chemical-industry employees, who understand the comprehensive, collaborative needs of complex integrated processes for regulatory compliance document development and management.

We know the complexity of regulatory compliance because we’ve lived it.

To learn more about the developers of the RightAnswer solution, visit: www.GCRH.com.

What is an xSP/ASP?
To be successful, you need to focus on your core business strategy. Your technology should enable you to work better, smarter, and faster – not bog you down in details. Enter the Service Provider (xSP – or more commonly know as an ASP or Application Service Provider).

The excitement about an xSP/ASP is easy to understand. End-users save money and cut deployment time by shifting the internal burden of installing, maintaining, hosting and managing applications and infrastructures to external xSPs. This can be a significant cost advantage over client-server and other database applications that require specialized, highly trained internal networking and systems resources.

Using an Internet/Intranet browser interface, an xSP manages and delivers application capabilities to multiple users and companies from a centralized data center(s) across the Internet and/or your Intranet network. You now have a viable, cost-effective alternative to the past practice of procuring and implementing multiple enterprise systems internally.

With the RightAnswer application’s turnkey efficiency, you can provide ALL your customers, ALL your distributors, and ALL your shipment specialists with ALL the correct MSDSs and AutoID/Product labels – when and where they need them – Now.

What makes us – and RightAnswer – different?
We understand your problems.
Experts with inside-the-chemical-industry experience developed this revolutionary system.

From start-to-finish we understand the entire process of creating, using, maintaining, saving, recording, printing, reporting, and accessing documents, data, and related information in diverse corporations and regulated-product industries.

It’s all 100% on-line.
The RightAnswer® solution is supported by an ASP business model – all you need to get started is a PC and Internet Explorer®. AND, it’s supported 24/7 by system specialists and people who are inside-your-industry-experts.

From small, to big, or even to really big.
Any size company can now take advantage of this advanced functionality, historically only affordable by very large enterprises. The RightAnswer® solution is modular, flexible, scaleable – and we offer 3 versions and various infrastructure options to meet every need. This application is flexible enough to meet your IT specifications, user demands, customer needs, and document compliance requirements – no matter how big, or small, you are.

No more maintenance or upgrade hassles.
The entire application is managed and supported by knowledgeable experts on our hardware, with our software, over our networks. The RightAnswer® solution is constantly being enhanced to take advantage of the latest in leading-edge technologies:

• General user enhancements are added regularly at no additional cost.
• Significant upgrades or product enhancements are usually related to new functionality and are offered as options for purchase.

Global, integrated document process management.
This global system will meet or exceed your global label, MSDS, AutoID and related document and data requirements. In fact, its adaptable technologies, its integrated workflow processes, its life-cycle management tools, and its modular options will likely provide far more than you thought you ever needed.

First-hand industry knowledge, cutting-edge application capabilities, global business-to-business expertise – these are what make us, and the RightAnswer® solution – different!

What can I do with the RightAnswer® solution?
Within the RightAnswer® solution you can author, maintain, archive, and manage many types of documents and files. For instance: system-authored structured virtual documents (svDocs) such as Product Labels or MSDS, externally authored electronic business documents such Microsoft® Word files, marketing and selling materials such as Adobe® files or QuarkXPress™ files, and dynamic documents (dDocs) such as label data forms driven from other systems.

Below is a sample of some of the document types that can be created and/or managed, input, retained, and output using the RightAnswer:

Labels (author or import)

• Product /Hazard Warning
• Sample Shipments
• Shipping
• Package
• Auto ID / Bar Code
• Waste
• Inventory Management

MSDS (author or import)

• Material / Safety Data Sheets (MSDS / SDS)
• Transportation Data Sheets (TDS)
• Research Sample Safety Data Sheets (RSSDS/RSDS)

Logistics Documents (import)

• Bill of Lading (BOL)
• Certificate of Analysis (CofA)
• Pick / Pack Lists
• Border-crossing
• Customs
• Letters of Credit

Marketing, Public Relations, Communications Materials (import)

• Sales Literature
• Presentations
• Promotional Items
• Artwork Files
• Image / Photo Files
• Digital Media Files (video / audio)

Business Materials (import)

• Word Documents – e.g., Legal, Administrative and other business information
• Presentations Documents – e.g. Powerpoint Files
• Spreadsheet Documents – e.g., Inventory Information
• Correspondence Materials – e.g., Letterhead, Envelopes, Notepads, Business Card Formats, or other correspondence materials

Why should I choose the RightAnswer® solution?
All companies (but particularly regulated-product companies) must create, design, route, change, approve, output, report, and archive documents that are driven by regulation. The process of completing and certifying documents through typically complex, cross-functional areas takes tremendous effort.

The RightAnswer® solution drives a paradigm shift in work processes away from the confusing, difficult, and inefficient methods utilized by most companies today.

If you need to:

• Reduce the cost of Label and MSDS development and their various document management processes
• Access and author Labels and MSDS documents globally
• Meet regulatory compliance requirements and reduce liability exposure
• Archive and manage document records retention
• Implement a certified document environment
• Increase efficiency by integrating data, files, and documents from multiple sources through a user-friendly interface
• Output and manage documents on-demand, anywhere, anytime

If you are an expert in:

• Environmental / Health / Safety
• Regulatory Compliance
• Transportation Regulations
• Distribution
• Supply Chain
• Trademarks
• Legal / Liability
• Manufacturing / Operations / Production
• Product / Business / Marketing Management
• Knowledge / Data / Document Management
• Corporate / Brand Identity
• Label / Package Design
• Layout / Design / Formatting
• Artwork File Management

If you work in any regulated industry:

• Chemical
• Petro-Chemical
• Pharmaceutical
• Agricultural
• Bio-tech
• Food
• Nuclear / Waste
• OR – If you are a shipper, distributor, or packager for regulated products
• AND – if you are a company needing document development and management in general

Then you need the RightAnswer!